Privacy Policy

Allshaw Hire is committed to protecting your privacy and handling your personal informationresponsibly.

This Privacy Policy explains how Allshaw Hire collects, uses, stores and protects personal informationwhen you visit our website, contact us, request a quotation, use our services or otherwise interact withour business.

Allshaw Hire supports projects across the UK with plant hire, waste management, site security,aggregates, muck away and fuel solutions. We bring multiple services together under one trustedsupplier to help customers save time, reduce administration and keep projects moving.

For the purposes of applicable UK data protection legislation, including the UK General Data ProtectionRegulation (UK GDPR) and the Data Protection Act 2018, Allshaw Hire is the data controller of personalinformation collected through this website and in connection with our business activities.

Business name: Allshaw Hire
Registered address: Suite F, Park, Wilmslow Rd, Handforth, Cheshire, Wilmslow SK9 3FB
Email: sales@allshawhire.co.uk
Telephone: +441625468620

Clients must provide safe, suitable and accessible conditions for the delivery, operation and collection of equipment.

• Your name

• Company or organisation name

• Job title or role

• Email address

• Telephone number

• Billing and invoicing information

• Delivery or project address

• Information about your project or requirements

• Details contained in enquiries, quotation requests or other communications

• Information required to provide our services

• Website usage information, including IP address and information collected through cookies orsimilar technologies

• Any other information you voluntarily provide to us

We aim to collect only information that is reasonably necessary for the purposes described in thisPrivacy Policy.

We may collect personal information when you:

• Complete a contact or enquiry form on our website

• Request a quotation

• Contact us by telephone, email or other communication methods

• Become a customer

• Purchase or arrange services from us

• Communicate with us regarding an existing project

• Visit or use our website

• Interact with our social media pages or online advertising

• Provide information to us in connection with a business relationship

We may also receive information from third parties where this is necessary to provide our services oroperate our business lawfully.

We may use your personal information to:

• Respond to enquiries and requests

• Prepare and provide quotations

• Provide plant hire and other services

• Arrange deliveries, collections and site services

• Manage customer and supplier relationships

• Process orders, invoices and payments

• Communicate with you about projects and services

• Provide customer support

• Maintain business records

• Manage and improve our website and services

• Understand how our website is used

• Carry out appropriate marketing where permitted by law

• Protect our business against fraud, misuse and security threats

• Comply with legal and regulatory obligations

• Establish, exercise or defend our legal rights

Under the UK GDPR, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may rely on one or more of the following lawful bases:

We may use your contact information to provide information about Allshaw Hire's services wherepermitted by applicable law.

You can ask us to stop sending marketing communications at any time.

If you receive marketing emails from us, you can unsubscribe using the unsubscribe facility provided orcontact us directly.

We will respect your marketing preferences and will not continue sending marketing communicationswhere you have lawfully opted out.

We may share personal information with trusted third parties where this is necessary to operate ourbusiness or provide services.

This may include:

• Service providers and subcontractors

• Delivery and transport providers

• IT and website service providers

• Website hosting providers

• Email and communication providers

• Payment and accounting providers

• Professional advisers

• Legal or regulatory authorities where required

• Other suppliers or contractors involved in delivering services to you

Where third parties process personal information on our behalf, we take appropriate steps to ensurethat your information is handled securely and in accordance with applicable data protection legislation.

We do not sell your personal information to third parties.

Our website may use cookies and similar technologies to help the website function, understand howvisitors use the website and improve our online services.

Some cookies may be necessary for the operation of the website, while others may be used foranalytics, advertising or other purposes

Where consent is required for non-essential cookies, we will request your consent before placing orusing those cookies.

You can control cookies through your browser settings and, where available, our website's cookieconsent controls.

Further information about the cookies used on our website should be provided in our Cookie Policy.

We may use third-party services such as website analytics, advertising, hosting and communicationplatforms.

These services may process information about how visitors use our website.

Where such services process personal information on our behalf, we take reasonable steps to ensureappropriate contractual and security arrangements are in place.

The specific third-party services used by our website may change from time to time.

We will retain personal information only for as long as reasonably necessary for the purposes for whichit was collected, including where necessary to satisfy legal, accounting, contractual or reportingrequirements.

The length of time we retain information will depend on the type of information and why we need it.

When personal information is no longer required, we will securely delete it or otherwise dispose of itappropriately.

We take reasonable and appropriate technical and organisational measures to protect personalinformation against:

• Unauthorised access

• Unauthorised disclosure

• Loss

• Misuse

• Alteration

• Destruction

However, no method of transmitting or storing information electronically can be guaranteed to becompletely secure.

However, no method of transmitting or storing information electronically can be guaranteed to becompletely secure.

Where personal information is transferred internationally, we will take appropriate steps to ensure thatthe transfer is made in accordance with applicable UK data protection legislation and that appropriatesafeguards are in place where required.

Depending on the circumstances, you may have rights under UK data protection law, including the rightto:

• Request access to the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information

• Request restriction of processing

• Object to certain processing

• Request transfer of certain personal information to another organisation

• Withdraw consent where processing is based on consent

These rights are not absolute and certain legal conditions or exemptions may apply.

If you wish to exercise any of these rights, please contact us using the details provided below.

You have an absolute right to object to the processing of your personal information for direct marketingpurposes.

If you no longer wish to receive marketing communications from us, you can contact us or use theunsubscribe option provided in our marketing communications.

If you have any questions about this Privacy Policy or how we use your personal information, or if youwish to exercise your data protection rights, please contact:

Allshaw Hire

Address: Suite F, Park, Wilmslow Rd, Handforth, Cheshire, Wilmslow SK9 3FB

Email: sales@allshawhire.co.uk

Phone: +441625468620

We will normally respond to valid requests within the timeframe required by applicable data protectionlegislation.

If you are unhappy with how we have handled your personal information, we would encourage you tocontact us first so that we can try to resolve your concerns.

You also have the right to complain to the UK's data protection regulator, the InformationCommissioner's Office (ICO).

You can find information about making a complaint on the ICO's website.

Information Commissioner's Office (ICO) https://ico.org.uk/make-a-complaint/

We may update this Privacy Policy from time to time to reflect changes to our business, website,services or applicable data protection requirements.

The latest version will always be published on this website, with the date of the most recent updateshown at the top of the policy.

If you have any questions regarding this Privacy Policy or the way Allshaw Hire handles personalinformation, please contact us using the details provided above.